Jalan Jati 1, off Gaya Street
(Next to BB Café/Pizza Hut)
Kota Kinabalu

Opening Hours

Mondays – Saturdays: 9am – 6pm
Sun: 9am – 12pm


088 250 662

Rustic Borneo Traveller Service Centre off Gaya Street in Kota Kinabalu, Sabah

Borneo Traveller Service Centre

Rustic Borneo’s Traveller Service Centre is located right in the middle of Kota Kinabalu in a little enclave between Gaya Street and Beach Street.

You’ll find the shop opposite the Pizza Hut near the Sugar Bun and BB Cafe.

The Traveller Service Centre provides a host of services to make your visit to Kota Kinabalu, Sabah and Borneo  much easier.

Accommodation & Tour Booking Services

We have a quality, value-for-money range of products and services on offer, all of which are available to you at our Traveller Service Centre:

  1. Accommodation bookings for resorts, hotels, on islands, nature reserves and at homestays;
  2. Booking for tours such as white water rafting, proboscis monkey river cruises;
  3. We can arrange your Mt. Kinabalu Climbing Expeditions;
  4. We provide jungle trekking, white water rafting, scuba diving and snorkelling packages;
  5. Booking of Flight Tickets

Luggage Storage Facility

Off to the east coast, Mt. Kinabalu or on a day trip, but don’t want to take your luggage with you?

Store you luggage with us at RM 10 per piece per 24 hours (up to 25kgs).

Sabah Souvenirs & Local Handicraft

Part of the Traveller Service Centre is Borneo Beauty, the part of our business that specialises in quality local products and handicraft produced by local people right here in Sabah.

Find a range of souvenirs and gifts, and useful items like  bags, coconut oil extracts and beauty products.

DHL Pickup Point

Have to send and receive packages via DHL courier in Kota Kinabalu city?

Stop by Rustic Borneo’s Traveller Service Centre and let’s arrange that for you.